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FAQ
Updated
May 3, 2024
Gog.com Customer FAQ
Top Answers & How-to Guides
How do I Contact Gog.com Customer Service?
The question we are asked most often is about how to talk to Gog.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
What is GOG Connect and how does it work?
GOG Connect is a feature on Gog.com that allows you to link your existing Steam library and import selected eligible games onto your...
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Refund Policy
Is there a refund policy for games bought on GOG.com?
Yes, GOG.com has a refund policy for games purchased on their platform. If you are not satisfied with a game, you can request a refund...
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Multi-device Play
Can I play my purchased games on multiple devices?
Yes, you can play your purchased games on multiple devices. GOG.com allows you to download the games you purchase directly to your...
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Internet Connection
Do I need an internet connection to play games on GOG.com?
No, an internet connection is not required to play games on GOG.com. GOG.com offers both online and offline play options. Once you...
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GOG Wallet
What are GOG Wallet funds and how can I use them?
GOG Wallet funds are a convenient way to pay for games and other digital content on GOG.com. When you add funds to your GOG Wallet,...
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GOG Galaxy
What is the GOG Galaxy client and how do I use it?
The GOG Galaxy client is a platform developed by GOG.com to enhance the gaming experience on their site. It allows users to easily...
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System Requirements
Are there any system requirements for games on GOG.com?
No, GOG.com eliminates system requirements to provide a hassle-free gaming experience. All games on GOG.com are designed to be compatible...
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Discounts/Promotions
Are there any discounts or promotions available on GOG.com?
Yes, GOG.com frequently offers discounts and promotions on a wide range of games. They have regular sales and seasonal events where...
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GOG Connect
What is GOG Connect and how does it work?
GOG Connect is a feature on Gog.com that allows you to link your existing Steam library and import selected eligible games onto your...
Read more
Help me with my Gog.com customer service issue
Ask any question you have about Gog.com customer service. We will do our best to get you answers right away.
FAQ Table of Contents
Contact Gog.com
Refund Policy
Multi-device Play
Internet Connection
GOG Wallet
GOG Galaxy
System Requirements
Discounts/Promotions
GOG Connect
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All Companies
›
Gog.com Customer Service
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FAQ
Updated
May 3, 2024