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Go-optic.com Customer FAQ

Top Answers & How-to Guides

What is Go-optic.com's Phone Number?

The question we are asked most often is about how to talk to Go-optic.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I order frames without prescription lenses?

Yes, you can order frames without prescription lenses on Go-optic.com. We understand that some customers may prefer to use their own...
Ask any question you have about Go-optic.com customer service, get an answer now.

Ordering

How do I place an order?

To place an order on Go-optic.com, simply browse the website and choose the products you would like to purchase. Add the items to your...

Can I cancel or change my order after it has been placed?

Yes, you can cancel or change your order after it has been placed on Go-optic.com. However, it is important to do so as soon as possible....

Tracking

How do I track my order?

To track your order, simply log into your account on our website and navigate to the "Order History" section. There, you will be able...

About

What is Go-optic.com?

Go-optic.com is an online retailer specializing in eyewear products and accessories. It offers a wide range of prescription glasses,...

Payment

What payment methods do you accept?

We accept various payment methods to provide convenience and flexibility to our customers. At Go-optic.com, you can make secure and...

Return Policy

What is your return policy?

At Go-optic.com, we have a flexible return policy to ensure customer satisfaction. If for any reason you are not completely satisfied...

Shipping

Do you offer international shipping?

Yes, we offer international shipping to customers worldwide. At Go-optic.com, we understand that our customer base extends beyond borders,...

Exchanges

Can I exchange my glasses for a different pair?

Yes, at Go-optic.com, we offer a hassle-free exchange policy for your convenience. If you wish to exchange your glasses for a different...

Prescription

What is your prescription lens policy?

At Go-optic.com, we have a comprehensive prescription lens policy to ensure the satisfaction of our customers. We understand the importance...

Do you offer prescription sunglasses?

Yes, we offer a wide range of prescription sunglasses at Go-optic.com. Our collection includes various styles, brands, and lens options...

Lenses

Can I order frames without prescription lenses?

Yes, you can order frames without prescription lenses on Go-optic.com. We understand that some customers may prefer to use their own...

Help me with my Go-optic.com customer service issue

Ask any question you have about Go-optic.com customer service. We will do our best to get you answers right away.
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