A:Not at this number; hours here are Mon-Fri 8am-9pm, Sat 8am-8pm, Sun 8am-5pm EST.The least busy day is Wednesday, and the most busy day is Monday.See below for more and to learn where this data comes from.
Q:How long will I have to wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Friday, and the shortest are on Thursday.
This is the #2 most popular Bank of America Credit phone number out of 3. Click below to go back to the main customer service number and other contact information:
Main phone number · Toll-free · When asked for your account number or SS number, press 0 (you will be asked several times). Keep pressing 0. Next, say "Representative". At the next menu, you have to choose an option, or the call will hang up. · Please say or enter the last 4 digits of either your account number or your Social Security number.
Toll-free · Direct to a human · To activate your new credit card only, I will send a text to your mobile number to verify it's you. Would you like me to send a text now?
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Bank of America Credit phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Direct to a human
Here is how our research team describes the way the Bank of America Credit phone system greets you: Please state your name after the tone, and Google Voice will try to connect you.
What are the hours and when should I call?
Bank of America Credit operates the call center for this 800-266-0212 phone number Mon-Fri 8am-9pm, Sat 8am-8pm, Sun 8am-5pm ET.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 119 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Bank of America Credit phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Bank of America Credit staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Bank of America Credit is Wednesday.The most busy day to call is Monday.Again, this is based on a sample of 119 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Bank of America Credit is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Bank of America Credit staffs the call center well on Wednesday.