I placed my order on ***** and received a notice around two weeks later that my order w...

GetHuman1526806's customer service issue with Yesstyle.com from November 2018

Help with my Yesstyle.com issue
The issue in GetHuman1526806's own words
I placed my order on ***** and received a notice around two weeks later that my order was shipped, on *****. It is now **** and it has been more than a week since my order was supposedly shipped but I have not received a tracking number and it says that there is no courier yet. My friend who placed her order a week after I did (a week after *****) also received a notice that her order was shipped on ***** but within a few days she got her tracking number. Her items arrived a few days ago. I also emailed customer service on **** stating that I would like to know what is going on with my order since it's been more than a week since the order was shipped but I haven't received a tracking number yet, but they said that they didn't know and couldn't answer my question. I'm really frustrated as I have no idea where the package is and I spent quite a lot of money on this order and it's practically missing. I just want a tracking number so I know where the package is.

GetHuman1526806 did not yet indicate what Yesstyle.com should do to make this right.

How GetHuman1526806 fixed the problem
Customer service emailed me saying they didn't have an answer for me which was obviously unhelpful. I just checked today, November **, and I finally got a tracking number. I am supposed to receive the my order in * day.
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Yesstyle.com

Customer service issue
Reported by GetHuman1526806
Nov 8th, 2018 - 3 years ago
Fixed
GetHuman1526806 shared how to fix
Seen by 9 customers so far
Similar issue to 225 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman1526806 started working on this issue
Nov 8th, 2018 11:26pm
GetHuman1526806 confirmed the issue is fixed. Hooray!
Nov 11th, 2018 6:20am
GetHuman1526806 confirmed the issue is fixed. Hooray!
Nov 12th, 2018 12:27am

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