I need to exchange sizes for my products but Yesstyle.com isn't contacting me back.

GetHuman-ykang's customer service issue with Yesstyle.com from September 2018

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The issue in GetHuman-ykang's own words
I was trying to exchange sizes for my * products. ... order number: *********email address on account: *****@***.com**I want * products to exchange the size.*I requested sizes exchange by contacting them through email. I got my products on **th and contacted them that day, but I haven't received anything from Yesstyle. Since I didn't hear anything from them, I was going to return the products but I can't even do that because a RMA has been already issued for them. I tried to call Yesstyle more than ** times, but they aren't picking up. Please contact me as soon as possible. Thanks.
They haven't contacted* me and now I can't refund the products.
I wish they contact me as soon as possible.
This is my first time ordering but I have waited more than a week to receive an email from Yesstyle.com.
I called them more than ** times but they never picked it up.
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Bonne Nuit - Couple Matching Letter Colour Block Long-Sleeve Hoodie (**********, Navy Blue - XL), MIKAEL - Mock Two-Piece Lettering Hoodie (**********, Ash Blue - XL), Bay Go Mall - Sports Jogger Pants (**********, Black - L)
Customer service issue
Reported by GetHuman-ykang
Sep 21st, 2018 - 6 mons ago
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GetHuman-ykang started working on this issue
Sep 21st, 2018 5:32pm