How do I access the records of a deceased subscriber when the subscription has expired...
GetHuman-jredgwel's customer service issue with Xero from January 2020
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The issue in GetHuman-jredgwel's own words
How do I access the records of a deceased subscriber when the subscription has expired due to the deceased's account being frozen. **Stephen Philipp Redgwell of Redgwell Electrical died on **th July ****. His bookkeeper is Kathy Hill and has informed me that she is no longer able to access his records.**My name is Janelle Redgwell and, since there was no Will, I am the Administrator of the Late Stephen Philipp Redgwell's Estate.**Please let me know how we can access his business records. I am happy to pay the outstanding account and provide any ID you require.**Please call me on **** *** *****Regards*Janelle Redgwell
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