I am trying to return an item however after given a description of the defective parts...

GetHuman1637683's customer service issue with Wish.com from November 2018

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Top Tip from another customer
Instructions on how to return an order can be found here www.lightinthebox.com/knowledge-base/c1028/a3012.html
The issue in GetHuman1637683's own words
A GET A REFUND ... I am trying to return an item however after given a description of the defective parts it ask me to upload a picture which I can not do. So I could not go farther with it. I went to the Support@Wish.Com site and got no where with that. I just want to be able to return the defective item without jumping through hoops. I did not know that it would be this much trouble to return an item. After I receive the rest of my orders i will never order from this site again.
I AM UNABLE TO SPEAK WITH A LIVE PERSON. I DO NOT LIKE YOUR RETURN*REFUND PROCESS, IT'S TO LONG ROUND AND AROUND.
I WANT A REFUND.
NO LONG AND I AM DONE.
I TRIED CALLING THAT WAS A LOOP AS WELL. GAVE ME SUPPORT@WISH.COM.
I have an issue with Wish.com too
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Wish.com

*D Christmas Snowman, shower curtain. Tracking * LW*********CN.
Customer service issue
Reported by GetHuman1637683
Nov 27th, 2018 - 9 mons ago
I have an issue with Wish.com too
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Seen by 4 customers so far
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Timeline
GetHuman1637683 started working on this issue
Nov 27th, 2018 4:01pm