I am trying to return an item however after given a description of the defective parts...

GetHuman1637683's customer service issue with Wish.com from November 2018

7 views | 25531 similar | 0 following
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GetHuman1637683's next move: find and follow the right step-by-step guide.
Wish.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1637683 will need to dig through the advice provided by Wish.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1637683 can let us know if they help or not.
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Top Tip from another customer
Instructions on how to return an order can be found here www.lightinthebox.com/knowledge-base/c1028/a3012.html
The issue in GetHuman1637683's own words
A GET A REFUND ... I am trying to return an item however after given a description of the defective parts it ask me to upload a picture which I can not do. So I could not go farther with it. I went to the Support@Wish.Com site and got no where with that. I just want to be able to return the defective item without jumping through hoops. I did not know that it would be this much trouble to return an item. After I receive the rest of my orders i will never order from this site again.
I AM UNABLE TO SPEAK WITH A LIVE PERSON. I DO NOT LIKE YOUR RETURN*REFUND PROCESS, IT'S TO LONG ROUND AND AROUND.
I WANT A REFUND.
NO LONG AND I AM DONE.
I TRIED CALLING THAT WAS A LOOP AS WELL. GAVE ME SUPPORT@WISH.COM.
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Wish.com

*D Christmas Snowman, shower curtain. Tracking * LW*********CN.
Customer service issue
Reported by GetHuman1637683
Nov 27th, 2018 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 25531 others
0 customers following this

Timeline

GetHuman1637683 started working on this issue
Nov 27th, 2018 4:01pm

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