My name is Bernie Weisz and was in a coma for * weeks. If you look up my profile you wi...

GetHuman-bernwei's customer service issue with WePay from November 2018

288 similar
0 following
Help with my WePay issue
First: share to improve GetHuman-bernwei's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bernwei's next move: go to the WePay help center.
WePay doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bernwei will want to follow the link below to head to their help center. We will check on GetHuman-bernwei later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-bernwei may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-bernwei's own words
My name is Bernie Weisz and was in a coma for * weeks. If you look up my profile you will see that I lead a group of almost *,*** War combat veterans. Several contributed and have $**** in there. I followed the prompts of “Go Fund Me” and “We PAY. I entered my full name, my address. Bank and both the routing and account number of my checking account. After I clicked “send” I got a message that my money is “on the way.” Then I get this yesterday: logo*Hi Bernie,*We're sorry, but we have canceled your ***** withdrawal of $*,***.** from WePay Payments.**The funds from this withdrawal have been added back to your balance.**More specifically:**We require some additional information in order to move forward with processing for your GoFundMe account. We need clarification on the following: *. Your relationship with the beneficiary of these funds and *. Where the money is going and how it will get there (be specific as possible). Please submit a request to GoFundMe’s Customer Happiness team via the link below: https:** The folks at GoFundMe will review your account and will follow up with our specialists in the event that we need to reflect any necessary changes on our end here at WePay.**Thank you for your understanding and we apologize for the trouble this may have caused.**If you have any questions or require additional assistance please let us know by responding directly to this email.**Thank you,*WePay Team**View your next withdrawal*Log in*To opt out of these notifications please click here ********You have no phone number to call, and my e mails are not returned. This is increasingly appearing that “Go Fund Me*We Pay” is a scam designed to collect unfortunate peoples money and then disappear. I have contacted my attorney and wS told that since it is a long weekend that is most likely why you have not responded. Yet you did have time to send that groundless messsage that’s I did not provide my information. I took a picture of the information I sent you the first time and it is all correct and precisely what you asked for. If I do not hear from you in a few days or receive my money I will seek legal intervention and sue your firm for recovery of any fees Incurred by myself in bringing forth this lawsuit. I will also post all over Facebook, Twitter Et that this is a scam. I told you I have over *,*** friends on FB alone (all Vietnam War Veterans) and am the nationwide keynote speaker for all of our veteran reunions. I will take it to take that I will alert “Gofundme’s unscrupulous shady method of operating. I expect a resolution of this by Monday or I will initiate what I have promised. I work on commission and have not seen a paycheck. In * weeks. My family is in dire need of these funds and it is reprehensible that your firm neither replies nor attempts to resolve it. I hope we can amicably resolve this. Regards, Bernard Weisz (***) ***-**** *****@***.com
GetHuman-bernwei did not yet indicate what WePay should do to make this right.
I have an issue with WePay too
How GetHuman-bernwei fixed the problem
We are waiting for GetHuman-bernwei to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get WePay's attention and get better help faster. Tap below to get started.
Having WePay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-bernwei fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-bernwei
Nov 23rd, 2018 - 10 mons ago
I have an issue with WePay too
Not resolved
Seen by 17 customers so far
Similar issue to 288 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-bernwei started working on this issue
Nov 23rd, 2018 11:21pm