My name is Bernie Weisz and was in a coma for * weeks. If you look up my profile you wi...

GetHuman-bernwei's customer service issue with WePay from November 2018

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The issue in GetHuman-bernwei's own words
My name is Bernie Weisz and was in a coma for * weeks. If you look up my profile you will see that I lead a group of almost *,*** War combat veterans. Several contributed and have $**** in there. I followed the prompts of “Go Fund Me” and “We PAY. I entered my full name, my address. Bank and both the routing and account number of my checking account. After I clicked “send” I got a message that my money is “on the way.” Then I get this yesterday: logo*Hi Bernie,*We're sorry, but we have canceled your ***** withdrawal of $*,***.** from WePay Payments.**The funds from this withdrawal have been added back to your balance.**More specifically:**We require some additional information in order to move forward with processing for your GoFundMe account. We need clarification on the following: *. Your relationship with the beneficiary of these funds and *. Where the money is going and how it will get there (be specific as possible). Please submit a request to GoFundMe’s Customer Happiness team via the link below: https:**support.gofundme.com The folks at GoFundMe will review your account and will follow up with our specialists in the event that we need to reflect any necessary changes on our end here at WePay.**Thank you for your understanding and we apologize for the trouble this may have caused.**If you have any questions or require additional assistance please let us know by responding directly to this email.**Thank you,*WePay Team**View your next withdrawal*Log in*To opt out of these notifications please click here ********You have no phone number to call, and my e mails are not returned. This is increasingly appearing that “Go Fund Me*We Pay” is a scam designed to collect unfortunate peoples money and then disappear. I have contacted my attorney and wS told that since it is a long weekend that is most likely why you have not responded. Yet you did have time to send that groundless messsage that’s I did not provide my information. I took a picture of the information I sent you the first time and it is all correct and precisely what you asked for. If I do not hear from you in a few days or receive my money I will seek legal intervention and sue your firm for recovery of any fees Incurred by myself in bringing forth this lawsuit. I will also post all over Facebook, Twitter Et that this is a scam. I told you I have over *,*** friends on FB alone (all Vietnam War Veterans) and am the nationwide keynote speaker for all of our veteran reunions. I will take it to take that I will alert “Gofundme’s unscrupulous shady method of operating. I expect a resolution of this by Monday or I will initiate what I have promised. I work on commission and have not seen a paycheck. In * weeks. My family is in dire need of these funds and it is reprehensible that your firm neither replies nor attempts to resolve it. I hope we can amicably resolve this. Regards, Bernard Weisz (***) ***-**** *****@***.com
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WePay

Customer service issue
Reported by GetHuman-bernwei
Nov 23rd, 2018 - 10 mons ago
I have an issue with WePay too
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Seen by 17 customers so far
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GetHuman-bernwei started working on this issue
Nov 23rd, 2018 11:21pm