Wdrake.com Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about Wdrake.com customer service, archive #1. It includes a selection of 2 issue(s) reported December 20, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I am dissatisfied with the response I received over the phone. I placed an order for 5 Santa letters on October 19, and it is now December 20, yet the children have not received them. When I called on December 16 to inquire, a supervisor assured me they were on their way. Today, December 20, another supervisor said the same. I am frustrated with the constant excuses. I have been ordering Santa letters for years without issue, but this time it has been two months with no delivery. I demand a refund and will not be using your services again. I hope to hear from you promptly.
Reported by GetHuman4130239 on Friday, December 20, 2019 9:15 PM
Regarding order #SO[redacted]26, I need to make a correction to the shipping address. It should read as follows: Maggie Frances Rivera, [redacted] S. Plymouth, Chicago, IL [redacted], instead of [redacted] S. Plymouth. Please update this information accordingly. Thank you, Ronald Sochor.
Reported by GetHuman-rjssands on Tuesday, February 4, 2020 1:39 AM
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