I have * mobile phones using virgin mobile the UK. I have lost one of them, number...

GetHuman1273370's customer service issue with Virgin Mobile (UK) from October 2018

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The issue in GetHuman1273370's own words
I have * mobile phones using virgin mobile the UK. I have lost one of them, number ***********. It was probably lost either at Dublin airport or on a transatlantic flight - on Thursday *th Oct. I have found it exztremely difficult to contact you as the number I have for phoning from abroad fails to work, and most virgin websites require me to have an account with a passport. I NEED YOU TO CANCEL THE PHONE AS SOON AS POSSIBLE. tHANKS John Fletcher*The second phone I have with you os *********** - please do not cancel that one - It is a Doro phone which does not work here in the USA.
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Virgin Mobile (UK)

Customer service issue
Reported by GetHuman1273370
Oct 6th, 2018 - a yr ago
I have an issue with Virgin Mobile (UK) too
Not resolved
Seen by 3 customers so far
Similar issue to 78 others
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Timeline
GetHuman1273370 started working on this issue
Oct 6th, 2018 12:11pm