I bought a CCTV camera set (**wired cameras and **wireless cameras) of Uniden model No...

GetHuman-rpmendis's customer service issue with Uniden from September 2018

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The issue in GetHuman-rpmendis's own words
I bought a CCTV camera set (**wired cameras and **wireless cameras) of Uniden model No. GCVR*H in February **** for my home security and installed. All cameras were working properly. Recently my internet modem has been replaced and then wireless ** cameras are not working now. I contacted Uniden technical support service over the phone and tried to fix it. The issue is ** wireless cameras are not connected to home WIFI. The technical support customer care officer gave instructions to fix it but it is failed. Then she told me to connect wireless cameras directly to the wireless modem through an ethernet cable and try to configure it. The thing is my wireless cameras are installed permanently far away from the modem and unable to connect it through an ethernet cable. *My complaint is Uniden is not giving clear technical solution for my issue. I am unable to take the ** wireless cameras closer to the modem to connect via an ethernet cable as cameras are installed permanently. Please give a practical solution to my issue.*Before if I was aware of this kind of issue happening for wireless cameras I never buy it for my home security. I hate it now. **Uniden case No. ***** **Thank you*Kind regards*Rasika Mendis*mobile - ***********email - *****@***.com

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Customer service issue
Reported by GetHuman-rpmendis
Sep 28th, 2018 - 4 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 74 others
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GetHuman-rpmendis started working on this issue
Sep 28th, 2018 6:53am