I have relocated since **** taxes. I was never given an option to add ANY direct deposi...

GetHuman-octnitty's customer service issue with US Dept. of Treasury from May 2020

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The issue in GetHuman-octnitty's own words
I have relocated since **** taxes. I was never given an option to add ANY direct deposit, assuming I opted for the Emerald card from h&r. However, they started to use informed delivery, but that is not my address, and hasn't been over a year!!!!! The letter from "TRUMP" was sent to that address, but no check!! The post offices are NOT answering calls and claim, they cannot hold mail. How am I suppose to ever get the check or correct address, because I've already completed a change of address!!! And your postal customer rep, giggles as if this is funny, because she is not affected (I assume). I hate to be a pain, but I have kids, and was not even allowed food stamps, no unemployment,....so this whole ordeal is ridiculous!! None of those numbers work, listed from the US TREASURY, POST OFFICE, IRS... WHY WOULD YOU EVEN LIE TO THE PUBLIC, KNOWINGLY....YOU HAD NO ONE TO ANSWER IMPORTANT QUESTIONS AFTER THE MADNESS YOU CREATED!!!**SHAME ON YOU

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US Dept. of Treasury

Customer service issue
Reported by GetHuman-octnitty
May 19th, 2020 - 9 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 357 others
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GetHuman-octnitty started working on this issue
May 19th, 2020 12:11pm
GetHuman-octnitty shared this issue with others over email
May 19th, 2020 12:13pm

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