Hi, I’m at home waiting for my parcel and the driver didn’t even bother to ring the bel...

GetHuman1153726's customer service issue with UPS (UK) from September 2018

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The issue in GetHuman1153726's own words
Hi, I’m at home waiting for my parcel and the driver didn’t even bother to ring the bell. They just slipped a note through the letter box saying I missed them and that I need to go and collect it from a different location. This happens every time I get something delivered by UPS. They blatantly only do this just to save themselves time and effort. Absolutely useless service. I hate when things I order get sent via UPS but sometimes it’s out of my hands. Please sort yourselves out and at least attempt to properly deliver to people rather than just wizzing past letterboxes posting cards saying “sorry we missed you”. I’m sure this saves the drivers lots of time and they get to finish work early but you can’t really call yourselves a delivery service if that’s all you do. You may as well save trees and just email me saying you’ve left my parcel in a nearby spot. You’d probably save money on fuel too if you did that and would be better for the environment.

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Customer service issue
Reported by GetHuman1153726
Sep 17th, 2018 - 4 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 120 others
0 customers following this
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GetHuman1153726 started working on this issue
Sep 17th, 2018 10:22am