Installers put unit in backwards!! Damage to ceiling in * rooms *Outside unit is extra...

GetHuman817001's customer service issue with Trane from June 2018

Help with my Trane issue
The issue in GetHuman817001's own words
Installers put unit in backwards!! Damage to ceiling in * rooms *Outside unit is extra extra noisy! Hear it inside house very clearly.*The manuals given to me regarding installed unit no where has your name on it. Suspect the unit is not a Trane. Can you send someone to see if it is really a Trane?*I have my lawyer handling the inside damage. If this is not a Trane, your reputation is being damaged.*I live in a small town and gossip would hurt your reputation. HELP!!!
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Trane

Customer service issue
Reported by GetHuman817001
Jun 25th, 2018 - 6 mons ago
I have an issue with Trane too
Fixed
Seen by 2 customers so far
Similar issue to 31 others
0 customers following this
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Timeline
GetHuman817001 started working on this issue
Jun 25th 2:15am
GetHuman817001 indicated the issue is not fixed yet.
Jun 25th 2:15am