Built our house back in ****. For the last * years house has been rented. During this t...
GetHuman-mickmick's customer service issue with Trane from May 2018
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The issue in GetHuman-mickmick's own words
Built our house back in ****. For the last * years house has been rented. During this time frame I have had the company that installed the units service these units. Each time they have refilled the freon. This last service the mech. stated the freon line is only *** inch, when it should be *** inch. This was an issue with Trane back in ****-**** as stated by the mech. I have paid for the last *-* years for freon, sometimes twice a year. If the freon line needs to be ***, why was I not notified? Who is responsible?
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