I purchased a gift card for $*** so that I could buy food etc at the facility...I linke...

GetHuman1334131's customer service issue with Topgolf from October 2018

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Help with my Topgolf issue
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Topgolf doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1334131 will want to follow the link below to head to their help center. We will check on GetHuman1334131 later to make sure it's all set or try to help escalate.
The issue in GetHuman1334131's own words
I purchased a gift card for $*** so that I could buy food etc at the facility...I linked this card to my account....got there today and they said that it can only be used for game time????? NO WHERE IN WRITING DOES IT STATE THIS WILL HAPPEN!!! Also the MOD on duty spoke to me and said that I am not the only person that has had this problem and they are trying to fix this. I want this credit back to me so I can use it the way I intended. Not having a phone number after I spent $*** dollars today certainly does not sit well. I am extremely disappointed in this first impression that you have made on me and my family. I would expect an immediate reply since you dont believe in giving out your phone number for customer service issues. As you can see..I AM NOT happy about this at all. Your help in the matter would be greatly appreciated.

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Topgolf

Customer service issue
Reported by GetHuman1334131
Oct 12th, 2018 - 3 years ago
Fixed
Seen by 11 customers so far
Similar issue to 9 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman1334131 started working on this issue
Oct 12th, 2018 6:53pm
GetHuman1334131 indicated the issue is not fixed yet.
Oct 13th, 2018 8:37pm

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