Took family members for an outing...*Order our dinner...* meals and drinks.** of the me...

GetHuman-masonmas's customer service issue with Topgolf from June 2018

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The issue in GetHuman-masonmas's own words
Took family members for an outing...*Order our dinner...* meals and drinks.** of the meals ordered were cheeseburgers....simple! Meals came*The * cheeseburgers were NOT cheeseburgers. No cheese no condiments toppings! Totally plain!*Total our waitress ...she said let me go get my manager...** minutes later he shows up..says let me take care of that*** minutes later we get * slices of cold cheese on a plate! Burgers were totally cold by this point...and no way for cheese to melt. I felt by this point our burgers should have been remade the right way. Never got toppings or Mayo that we asked for. Drinks were not kept refilled.. felt kinda ignored.*Big bill for lousy service and cold food.*Disappointed....
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Customer service issue
Reported by GetHuman-masonmas
Jun 8th, 2018 - a yr ago
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GetHuman-masonmas started working on this issue
Jun 8th, 2018 2:19am