The United States Golf Association (USGA) Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about The United States Golf Association (USGA) customer service, archive #1. It includes a selection of 3 issue(s) reported August 20, 2018 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I am curious about course handicaps. Last year, I played from our yellow tees but have since moved up to the white tees, which have a 2-stroke difference. Our professional is deducting 80% of our handicap for the weekly competition and then subtracting 2 strokes for playing from the white tees. My USGA handicap is 15.2, translating to a course handicap of 17. Calculating 80% of 17 results in 13.6, rounded up to 14. After the 2-stroke penalty, I am allocated 12 strokes. I believed that each score entered into the handicap system was adjusted for slope and course handicap for every round submitted, which would be reflected in the best 10 rounds for my handicap. I am wondering why our professional penalizes us when the USGA handicap should accurately represent my handicap regardless of which tees I play from.
Reported by GetHuman-putter on Monday, August 20, 2018 5:56 PM
I am William McCarthy, and my ID# is [redacted]2. In the old USGA handicap calculation system, I could input the slope of a course and access a table to find the handicap for each of our 16 golfers on our golf trip to various courses. We play 8 different courses from different tees, making it a complex calculation. I realize that now I have to input slope, course handicap, and course par. Is there no longer an option to view a continuous table for different handicaps on a specific course? Thank you, Bill McCarthy.
Reported by GetHuman4357545 on Thursday, February 13, 2020 6:29 PM
Hello, I believe there is an issue with the ARMLOCK PUTTING STYLE that is being used by NCAA players. The USGA & R&A armlock rule should be revised to limit the putting grip to not exceed 2 inches above the top wrist. This change would benefit both current and future players by avoiding the need to re-learn putting techniques. It is important to address this matter promptly to prevent further controversy and ensure fair play for all participants. Thank you.
Reported by GetHuman6169764 on Wednesday, June 9, 2021 12:27 AM

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