The Credit Pros Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about The Credit Pros customer service, archive #1. It includes a selection of 2 issue(s) reported December 3, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I called yesterday to cancel my account and payment, but a new charge of $[redacted] was still taken from my credit card. I need that money refunded. My name is Tony, and I canceled my account with you. I reached out because I found a different solution, spoke to two representatives who confirmed the cancellation, yet the charge still went through. Please refund the money back to my card.
Reported by GetHuman-tonichee on martes, 3 de diciembre de 2019 12:02
I have a concern regarding my recent payment for the credit repair service. I paid the initial monthly fee of $[redacted].00 last week, but an additional $[redacted].00 was taken from my checking account through an unauthorized debit card transaction ending in Visa [redacted] today. I believe this was an unauthorized payment and am requesting a prompt refund of these funds. Due to this unauthorized activity, I have put a lock on my checking account, which may affect the return of the money. I will be speaking with my bank, HVCU, to address this matter further. I appreciate your prompt attention to this issue. Thank you. Sincerely, H. Reid
Reported by GetHuman7900456 on domingo, 23 de octubre de 2022 20:30
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