I bought a dress and it did not fit. I called but could never get a human to talk with...

GetHuman-kat_car's Returns issue with Talbots.com from June 2020

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The issue in GetHuman-kat_car's own words
I bought a dress and it did not fit. I called but could never get a human to talk with. I sent an email asking out to exchange for a different size. I was told by return email that Talbots would get in touch with-I have received any information about exchanging for different size. Now Talbots has sent me a bill for the dress that I needed to exchange. I don't want to pay for the one I can't use so what do to solve this situation.**Kathryn Highfield

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Returns issue
Reported by GetHuman-kat_car
Jun 9th, 2020 - a year ago
Not resolved
Seen by 12 customers so far
Similar issue to 127 others
0 customers following this

Timeline

GetHuman-kat_car started working on this issue
Jun 9th, 2020 4:17pm

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