My friend has a letter of credit issued some ** years ago - there is about $**** in thi...

GetHuman-mordy's customer service issue with TD Canada Trust from December 2019

Help with my TD Canada Trust issue
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Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
The issue in GetHuman-mordy's own words
My friend has a letter of credit issued some ** years ago - there is about $**** in this account.*The business is closed for several years and all the business documentation got lost, but the bank still sends statements.*In order to release the money they ask for the original letter of credit and a business letter head but these are lost - the documents were stored in a building that was torn down and all documents were discarded.*Cannot get anywhere with them even though they don't deny that the money is there.

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TD Canada Trust

Customer service issue
Reported by GetHuman-mordy
Dec 5th, 2019 - a year ago
Not resolved
Seen by 15 customers so far
Similar issue to 12 others
0 customers following this

Timeline

GetHuman-mordy started working on this issue
Dec 5th, 2019 3:39am
GetHuman-mordy shared this issue with friends on Facebook
Dec 5th, 2019 3:43am

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