Account Number ***-****-***********Gary L Scott***** Dalton Drive*Snyder, Texas...

GetHuman-glscott's customer service issue with SuddenLink from October 2018

605 similar
0 following
Help with my SuddenLink issue
First: share to improve GetHuman-glscott's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-glscott to get a SuddenLink rep on the line!
Always use the GetHuman Phone tocall SuddenLink. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-glscott may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman-glscott's own words
Account Number ***-****-***********Gary L Scott***** Dalton Drive*Snyder, Texas ******Ph: ***-***-******Email: *****@***.com or *****@***.com****-**-** Called *st time to cancel some of my services. Disconnected all but Internet.****-**-** Is when August bill was posted for $***.** Due on *-*-******-**-** Turned in all equipment to local Suddenlink Office (Was given receipt of return *-Tivo, *- Tivo Minis and *- remotes)**-------- Checking off and on via Internet to see if I would recieve any credit but nothing seemed to change.****-**-** August Bill Due via EZ Pay****-**-** Bank Paid Suddenlink $***.** via EZ Pay**------- No sure the date when I called if I was to get any credit but it was near the day that the bank pd. I was told I would now still have service on everything to *-**-**. But all equipment was already turned in. Did still have phone and Internet. Asked if I was going to get charged again for services that were to be turned off *-**-**. This may have had something to do with me not being able to later try to pay via EZ Pay what the webpage says I owe $***.** which was due on **-**-**. I could not complete the payment so I call Suddenlink and spoke with Laquita who said she would place an order to try to fix the problems. She said it would take maybe ** hours to hear something back. It's been about * days now but have heard nothing but a survey on how my service was.**Any help with this would greatly appreciated**You can use of the above emails
GetHuman-glscott did not yet indicate what SuddenLink should do to make this right.
I have an issue with SuddenLink too
How GetHuman-glscott fixed the problem
We are waiting for GetHuman-glscott to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get SuddenLink's attention and get better help faster. Tap below to get started.
Having SuddenLink issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would SuddenLink email you?
This email address isn't valid
Follow this issue
See how GetHuman-glscott fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-glscott
Oct 15th, 2018 - 2 mons ago
I have an issue with SuddenLink too
Not resolved
Seen by 9 customers so far
Similar issue to 605 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-glscott started working on this issue
Oct 15th 7:05am