Cable, Internet and phone was to be installed ***. Tech indicated that a line had to b...

GetHuman-rpplus's customer service issue with SuddenLink from August 2018

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The issue in GetHuman-rpplus's own words
Cable, Internet and phone was to be installed ***. Tech indicated that a line had to be dropped from the box to the house and he would put in a work order. I have called numerous times to be told that it is first come first served. I have waited * weeks and find out today that my original order was cancelled and have to start over again with a new order. I want this resolved and service provided within the next ** hours. Worst experience in my life with your company. No one seems to care and was told today that this is your busy season. Well I have waited * weeks, just exactly how backlogged are you? I have never been treated so poorly. You have the monopoly in Flagstaff Az so I have no choice but to use you.
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Customer service issue
Reported by GetHuman-rpplus
Aug 23rd, 2018 - 4 mons ago
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Seen by 3 customers so far
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GetHuman-rpplus started working on this issue
Aug 23rd 10:10pm