My daughter purchased movie tickets online on ******** (*) with her gift card for a mov...

GetHuman1852820's customer service issue with Studio Movie Grill from December 2018

35 views | 15 similar | 0 following
Help with my Studio Movie Grill issue
First: share to improve GetHuman1852820's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1852820 got the right customer help using our suggestion.
Before contacting them, items GetHuman1852820 may need:
Name on the reservation
The issue in GetHuman1852820's own words
My daughter purchased movie tickets online on ******** (*) with her gift card for a movie on ******** when we got to the theater they turned us away do to a power outage. The attendant told us to call or go online to get a refund. My oldest daughter went online and followed the prompts for the refund but we never got a email confirmation back or any correspondence. When I called the number on the back of the card the message says it's not a valid number. I called the customer service number several times only to get a busy signal. I would like a phone call from a customer service representative to get this matter resolved as soon as possible as I haven't been able to get as much as a email back. My number is (***) ***-****. So that we can get this matter resolved and I can find out why we can't find out the balance on the gift card

GetHuman1852820 did not yet indicate what Studio Movie Grill should do to make this right.

How GetHuman1852820 fixed the problem

We are waiting for GetHuman1852820 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Studio Movie Grill's attention and get better help faster. Tap below to get started.
Having Studio Movie Grill issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1852820 fixes it.
This email address isn't valid

Studio Movie Grill

Customer service issue
Reported by GetHuman1852820
Dec 28th, 2018 - 4 years ago
Not resolved
Seen by 35 customers so far
Similar issue to 15 others
0 customers following this


GetHuman1852820 started working on this issue
Dec 28th, 2018 10:39pm