I am an Elite customer with Stein Mart and placed an order on Stein Mart.com while I wa...

GetHuman-lalouder's Complaint issue with Stein Mart from October 2019

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The issue in GetHuman-lalouder's own words
I am an Elite customer with Stein Mart and placed an order on Stein Mart.com while I was out of town. When I returned home my order was waiting and I also had a coupon in the mail for **% off of my purchase. The purchase was made during the time. Stated on the coupon. I called customer service to inquire if I could receive the **% off with my coupon since I placed the order during that time period. I was told that since the coupon had expired but it was no longer valid. My complaint is that it was valid during the time I place the order and if I had been home to receive a coupon I would have taken advantage of it. As a valued customer of Stein Mart, I I hoped that my request would be honored. Order number ****************. Coupon code ****************

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Stein Mart

Complaint issue
Reported by GetHuman-lalouder
Oct 29th, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 40 others
0 customers following this

Timeline

GetHuman-lalouder started working on this issue
Oct 29th, 2019 2:01am
GetHuman-lalouder indicated the issue is not fixed yet.
Oct 29th, 2019 2:04am
GetHuman-lalouder indicated the issue is not fixed yet.
Oct 29th, 2019 2:04am

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