Ordered the paper to be delivered Sun*Thurs. in * weeks I’ve had the paper delivered o...

GetHuman1526815's customer service issue with San Diego Union Tribune from November 2018

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The issue in GetHuman1526815's own words
Ordered the paper to be delivered Sun*Thurs. in * weeks I’ve had the paper delivered on the first Thursday, without having to call. Since then I’ve called every Thur Sun to say it was not delivered. I’ve talked with a supervisor who “assures” me that it will be delivered the next scheduled date. And then I call again. My account is “credited” but I don’t get the paper. I’ve asked for a local San Diego number and am told they can’t give that out but they will send an email requesting someone call me. Are you surprised that I’ve received no phone call? I’m not. Have I received any communication? No. Summary, in * weeks I’ve received one paper and made too many phone calls and NOTHING has been resolved.

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San Diego Union Tribune

Customer service issue
Reported by GetHuman1526815
Nov 8th, 2018 - 4 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 87 others
0 customers following this


GetHuman1526815 started working on this issue
Nov 8th, 2018 11:28pm

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