Re: **** Redondo Dr., "A," Bonsall, CA**I had a problematic tenant who intentionally r...

GetHuman-lisa_sei's customer service issue with San Diego Gas and Electric (SDG&E) from July 2020

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Re: **** Redondo Dr., "A," Bonsall, CA**I had a problematic tenant who intentionally ran the SDG&E, Electric bill up after she gave notice and that was account number **** *** *** *. The usage was high and so was the bill. She moved out March *, ****. I re-rented the unit and the April **, **** - May **, **** bill at *** kWh for **.** is the reflection of new tenants. In regards to the May - June bill, it is up ***.* percent from the previous month. This bill has to be in error on the part of the meter reader because my tenants are never home and do not use air conditioning and they are not using the heat at this time. They were actually gone * days for this billing period. They work full-time and are honest hard-working people and I believe them that they actually used less energy this past month since they were away * days. Please recheck the figures.**Concerned customer, Lisa Roberts

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San Diego Gas and Electric (SDG&E)

Customer service issue
Reported by GetHuman-lisa_sei
Jul 12th, 2020 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 59 others
0 customers following this

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GetHuman-lisa_sei started working on this issue
Jul 12th 7:01pm