I received a pair of Salvatore Ferragamo “my joy” gold flats as a gift from my mom. I received them before the winter and did not wear them until the summer. I wore them only * times and although the quality and comfort of the shoe is superb and I love all my Ferragamo shoes the shoe immediately started to display major discoloration. The shoe is gold yet it seems like the gold has faded and the shoe is now a silvery hue. Almost as if the shoe was originally silver and then sprayed in gold. Sadly, I can no longer wear my “my joy” flats , the coloring is spotty faded and embarrassing. I love all my Ferragamo shoes and I wish I wouldn’t have to voice a complaint about them, however I feel it would be a disservice to my favorite brand if I would harbor this complaint deep inside of me and not give you the opportunity to resolve it. Thanks for everything always Gitty Wein.
GetHuman-akivaber did not yet indicate what Salvatore Ferragamo should do to make this right.
I have an issue with Salvatore Ferragamo too
How GetHuman-akivaber fixed the problem
We are waiting for GetHuman-akivaber to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.