My name is Casandra Hendrix. In **** Sue Porter Roy had put me on her insurance at the...

GetHuman1350497's customer service issue with SafeAuto Insurance Company from October 2018

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The issue in GetHuman1350497's own words
My name is Casandra Hendrix. In **** Sue Porter Roy had put me on her insurance at the time. And I was trying to see if my car that I previously owned in **** was insured at the time I got pulled over. The reason for this is my license was suspended due to not being able to show proof of insurance to the BMV. And if I can't get a paper stating that I was insured at that time then I have to pay $*,***.** reinstatement fee. She has passed away this year and I only know her birthday which is February **, ****. I don't know her last four digits of her social security number to provide that for you. Can you please see if you can help me with this. I already have paid $*,***.** prior to get my license back and after I got it back a month later I get a letter from the BMV telling me that I need some kind of paper showing that I had insurance at that time and until I do my license is suspended again and I have to pay $*,***.** that is due on the *rd of December when my suspension is up. But if I have proof than I will get the suspension dropped and the reinstallment fee will be drop. I don't know what else to do I'm a single mother with two kids and don't have that much money to pay for it. Im just asking for help please.

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SafeAuto Insurance Company

Customer service issue
Reported by GetHuman1350497
Oct 15th, 2018 - 4 years ago
Seen by 24 customers so far
Similar issue to 7 others
0 customers following this
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GetHuman1350497 started working on this issue
Oct 15th, 2018 8:15pm
GetHuman1350497 indicated the issue is not fixed yet.
Oct 15th, 2018 8:15pm

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