I used Anti-curl and within * days I have lost **% of my hair

GetHuman5327148's customer service issue with Rusk from October 2020

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The issue in GetHuman5327148's own words
My stylist used the product on my hair to smooth the curliness ... I had a treatment with the anti-curl product on September **th. Today is October *nd. In three days I have lost **% of my hair. I am going bald. I have also lost quite a bit of hair due to breakage. I expect that I may be almost completely bald before the end of this year unless something can be done to help me. My stylist has never seen this happen before and she doesn't know what to do. I have an appointment with my doctor for a referral to a dermatologist to see if the hair loss and scalp damage are temporary or permanent. I expect to hear from the Rusk folks and have them tell me what my stylist and I should do and what the Rusk company will do for me.
My hair is breaking off and falling out. I am going bald.
Doing whatever needs to be done to restore my hair. The company should know what to do, it's their product.
New customer. I did not expect to go bald.
No, I don't know what to do and my stylist doesn't know what to do.
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Rusk

Anti Curl
Customer service issue
Reported by GetHuman5327148
Oct 2nd, 2020 - 2 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 27 others
0 customers following this

Timeline

GetHuman5327148 started working on this issue
Oct 2nd, 2020 11:39pm