I THINK I purchased a gift subscription recently. I don't know for sure as the order w...

GetHuman1676244's customer service issue with Rolling Stone Magazine from December 2018

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The issue in GetHuman1676244's own words
I THINK I purchased a gift subscription recently. I don't know for sure as the order was not confirmed (via email). I called and spoke to a rep who at the time seemed helpful. I sure wish I'd gotten her name because my issue STILL isn't resolved. Because I didn't receive an email confirming my order, I have nothing to present my husband on his birthday to indicate I bought him a subscription to Rolling Stone. I wish it wasn't what he really wants cause I absolutely regret this purchase. The rep I spoke with assured me that I'd receive an email but I have not. The order is under one of these names: Deb Frank, Deb Groppe, or Rob Groppe. Our address is as follows: ** Juniper Street, Unit *** Brookline, MA* *****-****
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Rolling Stone Magazine

Customer service issue
Reported by GetHuman1676244
Dec 3rd, 2018 - 6 mons ago
I have an issue with Rolling Stone Magazine too
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Seen by 5 customers so far
Similar issue to 106 others
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Timeline
GetHuman1676244 started working on this issue
Dec 3rd, 2018 1:07am