Hi,*My Rolex was stolen ** years ago at S*o Paulo Brasil. I reported to Rolex Brasil wi...

GetHuman4232378's customer service issue with Rolex from January 2020

Help with my Rolex issue
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Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman4232378's own words
Hi,*My Rolex was stolen ** years ago at S*o Paulo Brasil. I reported to Rolex Brasil with all documentation.*I have changed my address several times and contacted Rolex Brasil to be sure if they found my Rolex.*I received an answer that I need to give the police report from ** years ago or the serial number.*I do not have those informaton and they said that can do nothing. Several watches were found by the police and perhaps my and from my mother in law were found.*Could you please ask to Rolex Brasil to check with our names and identity?**) Gilberto Andr* Schaalmann* CPF ***.***.***-*** Date Just inox*gold**) Esther Waskop Terdiman* CPF *********** or Tally Moisa Terdiman CPF *** *** *** -** female inox*Thanks a lot!*Gilberto

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Rolex

Customer service issue
Reported by GetHuman4232378
Jan 10th, 2020 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 45 others
0 customers following this

Timeline

GetHuman4232378 started working on this issue
Jan 10th, 2020 6:23pm
GetHuman4232378 shared this issue with friends on Facebook
Jan 10th, 2020 6:25pm

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