*. My Linx hearing aids have never been consistent in connecting to my iPhone*. Someti...

GetHuman-gaspiele's customer service issue with Resound Hearing Aids from October 2019

Help with my Resound Hearing Aids issue
The issue in GetHuman-gaspiele's own words
*. My Linx hearing aids have never been consistent in connecting to my iPhone*. Sometimes they connect sometimes they don't. I waste up to ** minutes on some days trying to connect and then on other days they connect immediately.**.If my wife is in the room with me when she gets a phone call on her iphone it comes through my hearing aids and she can't talk. We have different phone numbers.**. I emailed you ** days ago with no response. I called on ***** was on hold for almost * hour then left a message. By * :** today, Monday *** ** I callled again, was on hold for ** minutes and left another message. Then I called the main office *. She was nice but put me on hold to the customer care dept. At that point I filed a conplaint with the BBB.

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Resound Hearing Aids

Customer service issue
Reported by GetHuman-gaspiele
Oct 28th, 2019 - 2 years ago
Not resolved
Seen by 32 customers so far
Similar issue to 38 others
0 customers following this
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Timeline

GetHuman-gaspiele started working on this issue
Oct 28th, 2019 11:35pm
GetHuman-gaspiele indicated the issue is not fixed yet.
Nov 3rd, 2019 1:34am
GetHuman-gaspiele shared this issue with friends on Facebook
Nov 3rd, 2019 1:34am
GetHuman-gaspiele indicated the issue is not fixed yet.
Nov 3rd, 2019 1:35am
GetHuman-gaspiele indicated the issue is not fixed yet.
Nov 3rd, 2019 1:36am

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