*. My Linx hearing aids have never been consistent in connecting to my iPhone*. Someti...
GetHuman-gaspiele's customer service issue with Resound Hearing Aids from October 2019
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The issue in GetHuman-gaspiele's own words
*. My Linx hearing aids have never been consistent in connecting to my iPhone*. Sometimes they connect sometimes they don't. I waste up to ** minutes on some days trying to connect and then on other days they connect immediately.**.If my wife is in the room with me when she gets a phone call on her iphone it comes through my hearing aids and she can't talk. We have different phone numbers.**. I emailed you ** days ago with no response. I called on ***** was on hold for almost * hour then left a message. By * :** today, Monday *** ** I callled again, was on hold for ** minutes and left another message. Then I called the main office *. She was nice but put me on hold to the customer care dept. At that point I filed a conplaint with the BBB.
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