I am trying to order new sunglasses. When I go to pay it again and again it will tell m...

GetHuman1488406's customer service issue with Ray Ban from November 2018

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Help with my Ray Ban issue
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The issue in GetHuman1488406's own words
I am trying to order new sunglasses. When I go to pay it again and again it will tell me to re enter my cvc*cvv** or say that due to high risk trading my order can't go through and try again in *** seconds. These glasses I guess are only on sale today for **.** I would love to replace my ray bans that I have recently lost with this amazing offer. I have tried calling the *-**** I am unable connect with someone because of normal business hours. I have had ** order attempts with * of those orders showing on my account as failed. Please help me as I have been so happy with my previous ray bans and would love to have them replaced. I am unable at this time to afford them at regular pricing. Thank You! Lisa Wyatt

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Ray Ban

Customer service issue
Reported by GetHuman1488406
Nov 4th, 2018 - 2 years ago
Fixed
Seen by 11 customers so far
Similar issue to 72 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman1488406 started working on this issue
Nov 4th, 2018 3:32am
GetHuman1488406 indicated the issue is not fixed yet.
Nov 5th, 2018 3:52am
GetHuman1488406 indicated the issue is not fixed yet.
Nov 5th, 2018 3:56am
GetHuman1488406 indicated the issue is not fixed yet.
Nov 5th, 2018 4:15am
GetHuman1488406 indicated the issue is not fixed yet.
Nov 5th, 2018 4:17am
GetHuman1488406 indicated the issue is not fixed yet.
Nov 5th, 2018 4:18am
GetHuman1488406 indicated the issue is not fixed yet.
Nov 5th, 2018 5:58am
GetHuman1488406 indicated the issue is not fixed yet.
Nov 6th, 2018 8:06pm