I have been buying Quaker Oats products for years and never had a problem. Yesterday I...

GetHuman763107's customer service issue with Quaker Oats Company from June 2018

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Help with my Quaker Oats Company issue
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Where was the item purchased, Order number (if applicable), and Billing address
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The issue and preferred resolution, in GetHuman763107's own words:
I have been buying Quaker Oats products for years and never had a problem. Yesterday I purchased a small bag of their Cheddar Rice Crisps, which Publix has on sale this week. I started reaching in an eatting them as I worked on my kindle. I was almost finished when I suddenly looked in the bag and pulled out the last one. It was only then did I yell to my*Husband that there was a roach fried in the cheddar cheese mixture! It made me so sick! I immediately spit out the pieces left in my mouth. Needless to say, I can never eat your products again! I am sickened by that sight!*I have saved the bag with the roach as evidence. *I don’t know how to*handle this since it is a HEALTH concern Should I contact Publix corporate offices?**I think a fair settlement for my distress should be negotiated.**Pls contact me as soon*As possible.**Janet Russo*OST
I trust that Quaker Oats Company will make this right and come up with a resolution that is fair.
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Quaker Oats Company

Customer service issue
Reported by GetHuman763107
Jun 8th, 2018 - 2 mons ago
I have an issue with Quaker Oats Company too
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GetHuman763107 started working on this issue
Jun 8th 2:24pm