I opened a new * pack box of Pop Secret Movie Theater popcorn lastnight. I noticed the...

GetHuman1035957's customer service issue with Popsecret Popcorn from August 2018

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The issue in GetHuman1035957's own words
I opened a new * pack box of Pop Secret Movie Theater popcorn lastnight. I noticed they looked very greasy and wet inside the plastic packaging. There is even liquid build up inside the plastic packaging. I have never had a box like this before. I had to wipe down the package with paper towels bedore I put it in the microwave. My hands were all full of grease*butter. This is not how these packages of popcorn should look or feel like. I took pictures but I need an email address to send them to. I wanted to take them back to the store but the box was already damaged. I do not want to use the rest of the box due to it being a hassle with greasy hands. Can you send me some type of refund? If you send me a pre-paid shipping label I will mail them to you. **Thank you,*Sheila Mengel

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Popsecret Popcorn

Customer service issue
Reported by GetHuman1035957
Aug 25th, 2018 - 3 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 13 others
2 customers following this

Timeline

GetHuman1035957 started working on this issue
Aug 25th, 2018 6:08pm

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