we purchased a refrigerator, stove, microwave, and dishwasher. **) the stove was deliv...

GetHuman-lzajanej's customer service issue with Pacific Sales from September 2020

Help with my Pacific Sales issue
First: share to improve GetHuman-lzajanej's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-lzajanej may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-lzajanej's own words
we purchased a refrigerator, stove, microwave, and dishwasher. **) the stove was delivered damaged, never brought into the house, and returned to the store. I should not have any stove, appliance cord, or protection plan for the stove on my bill. John Vollmer was the the salesman and was supposed to credit the undelivered stove, protection plan, and cord. They are still on my account. I selected another stove, then changed my mind(it is difficult because I need a coil top and they are hard to find). I have since purchased a stove at Home Depot. He indicated that if I cancelled the stove, it would affect the refrigerator purchase and delay delivery. **) the refrigerator does not have a delivery date. It was purchased in August. **) microwave was delivered and installed**) dishwasher was delivered and installed**) additionally, if i pay off my card with my first statement, I am supposed to receive a **% credit or discount of some sort. I can't do this because my statement has items that are not being purchased. The **% was a huge incentive for the purchase and I don't think I should lose that while we get this straightened out.*I have been on the phone right now for ** minutes with a very nice young man who is trying to get the credit applied for the stove, etc. I am not confident that this will happen.

GetHuman-lzajanej did not yet indicate what Pacific Sales should do to make this right.

How GetHuman-lzajanej fixed the problem

We are waiting for GetHuman-lzajanej to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Pacific Sales's attention and get better help faster. Tap below to get started.
Having Pacific Sales issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Pacific Sales

Customer service issue
Reported by GetHuman-lzajanej
Sep 26th, 2020 - 2 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 4 others
0 customers following this

Timeline

GetHuman-lzajanej started working on this issue
Sep 26th, 2020 2:51pm

Paying Your Telecom Too Much?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers