POD uses deceptive half truths in advertising and dos not state clearly what the charges will e

GetHuman1345295's customer service issue with PODS from November 2018

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The issue in GetHuman1345295's own words
Get a refund ... Customer Number: **********I ordered a container for * months. After one month and * days I asked for it to be picked up. Was told that I missed the billing date and I would still have to pay for the second month PLUS a fee for picking it up. Where was that information when I ordered the POD? Where did I agree to that? Deceptive advertising. I would like to challenge the charge for the pick up fee and I want a prorated refund for time not used that was contracted. Sheila Eller
They do not tell the truth to potential customers
Partial refund
Paid on time
Speaking to them is a joke. They just say it is policy
I have an issue with PODS too
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PODS

PODS
Customer service issue
Reported by GetHuman1345295
Nov 28th, 2018 - 9 mons ago
I have an issue with PODS too
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Seen by 3 customers so far
Similar issue to 66 others
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Timeline
GetHuman1345295 started working on this issue
Nov 28th, 2018 7:22pm
GetHuman1345295 indicated the issue is not fixed yet.
Nov 28th, 2018 7:22pm