I purchased your Shredded Hash Browns last week. I attempted to cook them ********. The...

GetHuman1909262's customer service issue with Ore-Ida Potatoes from January 2019

3 views
 | 
115 similar
 | 
0 following
Help with my Ore-Ida Potatoes issue
First: share to improve GetHuman1909262's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1909262's next move: call Ore-Ida Potatoes.
The best way to get your problem resolved is to tap the button below to start calling Ore-Ida Potatoes. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1909262 may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman1909262's own words
I purchased your Shredded Hash Browns last week. I attempted to cook them ********. They were frozen in a brick and I them thraw for over a hour, but were still frozen solid. The bag exploded when i tried to open them. Spilling little crunks everywhere. The brick was broken in * now. The oil was at temperature and ready for frying. I placed the hash browns in. They really nevered fried, just boiled for * minutes, still soft and now saturated with oil. Needless to say, the hash browns never cooked. I left them to "boil" for ** more minutes. My heart was set on hash browns are my dreams were shattered. My children cried and were left to eat only the chocolate cake from the night before. At least they had a nutritious breakfast. Even though they were somewhat still frozen they never splattered. My oil was hot enough to fry a dog leg. These hash browns didn't even resemble potatoes. They are still a pile of mush after ** minutes in oil. I think i got an experimental bag of non cooking potatoes. Here is the lot number and other information on bag. Use by July *th ****. I didn't realize potatoes could last that long. Lot number ON*****QS* Q**:**. PROOF OF PURCHASE **OZ SHREDDED HASH BROWNS ***** *****. ********. My children said they would disown me if I didn't write and complain about our terrible Sunday morning breakfast experience. They don't want any of your inferior products, but would rather seek financial compensation in this matter. Please, for the children.
GetHuman1909262 did not yet indicate what Ore-Ida Potatoes should do to make this right.
I have an issue with Ore-Ida Potatoes too
How GetHuman1909262 fixed the problem
We are waiting for GetHuman1909262 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Ore-Ida Potatoes's attention and get better help faster. Tap below to get started.
Having Ore-Ida Potatoes issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Ore-Ida Potatoes email you?
This email address isn't valid
Follow this issue
See how GetHuman1909262 fixes it.
This email address isn't valid

Ore-Ida Potatoes

Customer service issue
Reported by GetHuman1909262
Jan 6th, 2019 - a mon ago
I have an issue with Ore-Ida Potatoes too
Not resolved
Seen by 3 customers so far
Similar issue to 115 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1909262 started working on this issue
Jan 6th 5:13pm