I am complaining about a box of ** dark chocolate covered cherries my order * is...

GetHuman3844965's customer service issue with Oldtimecandy.com from October 2019

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The issue in GetHuman3844965's own words
replace them with FRESH ones not stale ones ... I am complaining about a box of ** dark chocolate covered cherries my order * is ****** delivered Oct ** **** my email address is *****@***.com and I would like a fresh box to replace this box of stale ones I will return these old ones the chocolate is turning white and they taste stale ...the juice is like a dried up gel and the cherries are dried up they are not creamy like the ones I've had before I've given a few away and they said the same thing they are old and stale....what can I do to get fresh ones
I spent a lot of money for them and to get stale ones no one will eat frustrates me it's a total waste of my money
replace them for fresh ones and I will send these back hopefully the next box won't be old and stale
I'm a new customer and expected a good quality of chocolate covered cherries for the price I paid
written you on the **th of October and didn't get any response back
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Oldtimecandy.com

box of ** dark chocolate covered cherries
Customer service issue
Reported by GetHuman3844965
Oct 28th, 2019 - 2 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 11 others
0 customers following this

Timeline

GetHuman3844965 started working on this issue
Oct 28th, 2019 10:30pm
GetHuman3844965 indicated the issue is not fixed yet.
Nov 1st, 2019 3:58am

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