Before contacting them, items GetHuman-tleebill may need:
Account holder name, Policy number, Date of birth, Billing address, and Email address on the account
The issue in GetHuman-tleebill's own words
I purchased an auto policy yesterday, and am already highly displeased with NGIC. I purchased my policy on a mobile phone, and have been trying to e-sign the required papers. Every time I try I get a message about browser requirements. It says you must have android *.* or later. I am using a Samsung galaxy with android *.*.*. I do not have a computer, only my phone. So the problem is obviously on your end. If I lose my paperless discount because of a malfunction on your end I will immediately cancel my policy and take my business elsewhere. My brother said this sounds like a scam to intentionally cause customers to lose their discounts. I need someone to contact me and get this issue straightened out. ***-***-****. * Tracy Billings
GetHuman-tleebill did not yet indicate what National General Insurance Company should do to make this right.
I have an issue with National General Insurance Company too
How GetHuman-tleebill fixed the problem
We are waiting for GetHuman-tleebill to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.