I purchased an auto policy yesterday, and am already highly displeased with NGIC. I pur...

GetHuman-tleebill's customer service issue with National General Insurance Company from November 2018

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The issue in GetHuman-tleebill's own words
I purchased an auto policy yesterday, and am already highly displeased with NGIC. I purchased my policy on a mobile phone, and have been trying to e-sign the required papers. Every time I try I get a message about browser requirements. It says you must have android *.* or later. I am using a Samsung galaxy with android *.*.*. I do not have a computer, only my phone. So the problem is obviously on your end. If I lose my paperless discount because of a malfunction on your end I will immediately cancel my policy and take my business elsewhere. My brother said this sounds like a scam to intentionally cause customers to lose their discounts. I need someone to contact me and get this issue straightened out. ***-***-****. * Tracy Billings

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National General Insurance Company

Customer service issue
Reported by GetHuman-tleebill
Nov 8th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 36 others
0 customers following this

Timeline

GetHuman-tleebill started working on this issue
Nov 8th, 2018 2:48am
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Nov 8th, 2018 2:49am