I simply need to speak with a claims adjuster please. It appears that the adjuster that was assigned to the mentioned claim is no longer in her position.

GetHuman-coibeans's customer service issue with National General Insurance Company from October 2018

17 views | 31 similar | 0 following
Help me with my issue
GetHuman-coibeans's next move: call National General Insurance Company.
The best way to get your problem resolved is to tap the button below to start calling National General Insurance Company. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-coibeans's own words
Reach a claims adjuster. ... Hi Heather Fedorchak,***I sent the below email to you originally back in August. I never heard anything back, and just wanted to follow up to make sure that the neighbor with property damage was contacted and this was discussed with her. Please confirm receipt of this email.***Thank you!***Ryan McELroy**Claim * ******* - Joyce Mashburn****From: Ryan McELroy ******@***.com**Sent: Friday, August **, **** *:** AM*To: *****@***.com*Subject: Claim * ******* - Joyce Mashburn* ****Hi Heather,***Hope you're doing well. I spoke to you a while back about this claim for my grandmother. She is improving, but I am still handling as much of the claim for her as possible. We had a question and request please. During the loss, by grandmother's vehicle traveled off of her property, across the road, and onto a neighboring property. On this property, one apple tree was completely taken down and killed, and one other was damaged. We are not sure if that second damaged tree will live or not. There was also minor damage to the grass lawn, and rocked creek-bank caused by the insured vehicle and also the recovery vehicle that towed my grandmother's vehicle. This neighbor has been very friendly and patient with us through this, but she does wish to speak with someone about her property damage. I personally have already cleaned up and repaired her property. This consisted of removing the completely damaged tree, cleaning up the brush*limbs and digging up the stump associated with this tree, raked the lawn and did my best at correcting the rock placement along her creek-bank. Overall, it looks really good and she is satisfied for now. Our question is if we could please open up a property damage portion of the claim for the loss of her tree and reimbursement the labor involved in this clean-up? I did take photos of the area before I cleaned anything up and will attach those in this email. I have the neighbor's name and mailing address, but we have been unable to get a phone number for her. We would very much appreciate a letter be sent to her that she could reply to and discuss this with you. I can supply whatever you need as far as a break-down of my clean-up labor on her property. Thank you so much with your help on this, and let me know if there is anything else that I can provide or help with.***Susan C. Shumolis***** Nelson St. Clyde, NC **********Regards,***Ryan McELroy**(***) ***-******Claim * ******* - Joyce Mashburn
This situation could possibly cause a negative relationship between two neighbors if not addressed.
Just simply giving me a call to discuss.
Years long customer * insured. Everyone involved has been extremely patient.
I am not sure what else to try.
How GetHuman-coibeans fixed the problem

We are waiting for GetHuman-coibeans to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get National General Insurance Company's attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-coibeans fixes it.
This email address isn't valid

National General Insurance Company

Auto insurance claims
Customer service issue
Reported by GetHuman-coibeans
Oct 14th, 2018 - 4 years ago
Seen by 17 customers so far
Similar issue to 31 others
0 customers following this
Items needed
Account holder name
Policy number
Date of birth
Billing address
Email address on the account


GetHuman-coibeans started working on this issue
Oct 14th, 2018 10:55am
GetHuman-coibeans indicated the issue is not fixed yet.
Oct 15th, 2018 5:14pm
GetHuman-coibeans indicated the issue is not fixed yet.
Oct 16th, 2018 5:13am
GetHuman-coibeans indicated the issue is not fixed yet.
Oct 16th, 2018 5:16am
GetHuman-coibeans indicated the issue is not fixed yet.
Oct 16th, 2018 5:17am
GetHuman-coibeans indicated the issue is not fixed yet.
Oct 19th, 2018 7:04am

Moving? We Make It Easy.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians