I have lost the papers you gave with my phone number and SIM pin, so I am locked out of...

GetHuman-mgouletb's customer service issue with Movistar from June 2018

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The issue in GetHuman-mgouletb's own words
I have lost the papers you gave with my phone number and SIM pin, so I am locked out of my phone. I am also in Portugal, where you do not have offices, I believe.
GetHuman-mgouletb did not yet indicate what Movistar should do to make this right.
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Movistar

Customer service issue
Reported by GetHuman-mgouletb
Jun 18th, 2018 - 4 mons ago
I have an issue with Movistar too
Not resolved
Seen by 2 customers so far
Similar issue to 7 others
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Timeline
GetHuman-mgouletb started working on this issue
Jun 18th 9:19am