THIS IS CONCERNING ORDER ******** Tyson A. Trecannelli I CONTACTED MISFITS MARKET ON...

GetHuman-taamtrec's customer service issue with Misfit.com from March 2021

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THIS IS CONCERNING ORDER ******** Tyson A. Trecannelli I CONTACTED MISFITS MARKET ON LAST THURSDAY THE **TH ABOUT RECEIVING MY DAMAGED BOX AND THINGS IN MY ORDER HAVING THE CHEMICAL (DRY ICE I'M ASSUMING) COMPROMISED AND AS IT THAWED AT LEAST *** AND LEAKED THE LIQUID ALL OVER MY PRODUCE. THE BOX WAS SATURATED ON THE BOTTOM AND ACTUALLY DRIPPING WHEN I BROUGHT IT INTO THE HOUSE AS THE ICE PACK WAS STILL LEAKING ALL OVER EVERYTHING. I ASKED IF IT WAS TOXIC TO KNOW IF I WOULD HAVE TO PITCH THE PRODUCE THAT WAS AFFECTED AND NOT BOXED OR PACKAGED OR COULD I JUST WASH IT OFF. AS OF NOW I HAVE NOT HEARD FROM THEM AFTER SENDING PICTURES AS WELL WITH MY LAST EMAIL REPLY AND NOW CONTACTING AGAIN WITH ANOTHER ISSUE COMPLAINT ON THE WEBSITE. I REALLY NEED THIS RESOLVED ASAP AS THE PRODUCE AFFECTED IS AGING IN MY FRIG AS WE SPEAK! THANK YOU FOR ANY HELP YOU CAN PROVIDE WITH THIS ISSUE

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Misfit.com

Customer service issue
Reported by GetHuman-taamtrec
Mar 15th, 2021 - 5 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 83 others
0 customers following this

Timeline

GetHuman-taamtrec started working on this issue
Mar 15th 9:04pm

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