My credit card was charged for a “renewal” that I did NOT authorize. I began a one year...

GetHuman-chericcp's customer service issue with Milwaukee Journal Sentinel from July 2019

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Account holder name, Billing address, Account phone number, and Email address on the account
The issue in GetHuman-chericcp's own words
Get my credit card refunded for bogus charges ... My credit card was charged for a “renewal” that I did NOT authorize. I began a one year subscription in Aug. of ****. Clearly, it should end in August of ****. I called the company in June after receiving a form letter stating that they are raising their rates eff. July *st. I was told that the one year rate would be honored, that my subscription would end as scheduled and all was good. Today I check my credit card and they billed me almost $** for three months commencing ***. I am not and have never been enrolled in any automatic renewal - especially with this company. *I called to ask for a refund and was hung up on by someone in the Philippines who has no real grasp of English or communication. *The “local” number of ***-***-**** rings and then disconnects. *Is it really any wonder why I want nothing further to do with MJS???
I will shout from the rooftops how bad this company is
Refunding my credit card.
I have been a customer for over ** years
Several calls to no avail
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Milwaukee Journal Sentinel

MJS
Customer service issue
Reported by GetHuman-chericcp
Jul 17th, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 618 others
0 customers following this

Timeline

GetHuman-chericcp started working on this issue
Jul 17th, 2019 7:57pm
GetHuman-chericcp shared this issue with friends on Facebook
Jul 23rd, 2019 10:05pm

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