Received a scam call displayed as "Microsoft" at about *:**PM MDT, *******. The roboca...

GetHuman-j_p_brad's customer service issue with Microsoft - Product Support from August 2018

Help me with my issue
The issue in GetHuman-j_p_brad's own words
Received a scam call displayed as "Microsoft" at about *:**PM MDT, *******. The robocall or recorded message "informed" me that all my MS licenses were cancelled* of course they were not because I checked. The number that they called from was * *** *** **** I called the feds, reported it, then called them back at that *. I man with a heavy Indian accent answered and started in on me. I told them I knew it was a scam and hung up. **I expect that there is a lot of this going around, so if you aren't on it already, go after them. You have a lot more resources that I do but I didn't just fall off the turnip truck, so if you aren't going to do something direct, I'll give it a shot, so let me know one way or another.

GetHuman-j_p_brad did not yet indicate what Microsoft - Product Support should do to make this right.

How GetHuman-j_p_brad fixed the problem
This is just another scam spoofing MS. It's well-known, people can just check the functionality of there MS products to reassure themselves.
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Microsoft - Product Support

Customer service issue
Reported by GetHuman-j_p_brad
Aug 18th, 2018 - 3 years ago
Fixed
GetHuman-j_p_brad shared how to fix
Seen by 4 customers so far
Similar issue to 127 others
0 customers following this
Items needed
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Email on Account
Phone Number on Account
Computer or Phone Type
Name of Account Holder

Timeline

GetHuman-j_p_brad started working on this issue
Aug 18th, 2018 7:25pm
GetHuman-j_p_brad confirmed the issue is fixed. Hooray!
Aug 22nd, 2018 6:17pm
GetHuman-j_p_brad confirmed the issue is fixed. Hooray!
Aug 22nd, 2018 6:17pm

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