Have worn a pair of "work boots" for six weeks, when the external skin syarted peeling...

GetHuman-sdsmas's customer service issue with Lugz.com from October 2018

16 views | 5 similar | 0 following
Help with my Lugz.com issue
First: share to improve GetHuman-sdsmas's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-sdsmas's next move: call Lugz.com.
The best way to get your problem resolved is to tap the button below to start calling Lugz.com. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-sdsmas may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-sdsmas's own words
Have worn a pair of "work boots" for six weeks, when the external skin syarted peeling like sunburn skin...the sole began to seperate from the shoeand now has no contact with the boot back to the heel...took them to Meijer to discus this awful wearing and fallig apart to which customer service told me that"by my own admission, I had worn the boots...and could do nothing for me. Two weeks later, I went back to Meijer and asked to see the store manager who I have dealt with before on some other issues...an "acting store manager"(whose picture is not on the wall of store leaders) came out and only could say that if Ihad the box and my receipt he would see if he could do anything...my last pair of boots I bought from Meijer (catapiller work boots) which I wore everyday for * *** years...read EVERYDAY for * *** years...were in better shape than these Lugz boots....I never expected $** boots to fall apart in less than two months...no, Ididnot find the box with the receipt in it that I had tried to keep together, so have not been able to produce said items...what I wanted was to return the "work boots" for store credit or my money back...after reading some of the comments on the customer ressponse site, I feel that I "am unlucky with this purchase"...which is somewhat ODD as ,in fact, I am a chimneysweepe of ** years...thought I would try writing in on this site before using the **** to talk with a live customer service representative...thank you...Robert Almstead...*****@***.com

GetHuman-sdsmas did not yet indicate what Lugz.com should do to make this right.

How GetHuman-sdsmas fixed the problem

We are waiting for GetHuman-sdsmas to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Lugz.com's attention and get better help faster. Tap below to get started.
Having Lugz.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-sdsmas fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-sdsmas
Oct 16th, 2018 - 4 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 5 others
0 customers following this


GetHuman-sdsmas started working on this issue
Oct 16th, 2018 10:42am

Moving? Set Up Services in 1 Call

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians