GetHuman-myconver's customer service issue with Liberty Mutual from January 2019
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The issue in GetHuman-myconver's own words
Trying to contact someone a out one of their ads ... I am emailing you about one if your commercials. The "witness" one with Mr.Landry. I become concern when my * yr old grandson Elias. Asked me "why did the man commit suicide over his insurance" . I explained he did not commit suicide every way possible but, he is still not getting the concept that he wanted his identity concealed because he did not want people to know he saved a lot if money with Liberty Mutual. I have discussed this issue with Elias on numerous occasions now and have grown concerned about what other children think about this man jumping over a rail while looking at the Statue of Liberty. Maybe taken this ad down and rethinking the part of him jumping over the rail. I as an adult never would of stopped to wonder what a young child would think when watching this ad. And obviously as adults neither did you and your agreeing to release the ad. Just a suggestion that MAYBE next time there should he MORE THOUGHTS on what children will see and how they interpret things very different from us as adults. Taking children into the perspective and just may be what companies should think about first sometimes. *My name is Christine T and I am just a grandparent concerned on what my grandson sees and how he can interpret something we as adults would never have known.*Thank You and I hope this ad thing can be worked out and help with us adults looking through children's eyes as a perspective and for out future and possibly a future employee or customer of Liberty Mutual someday. Please contact me through email due to hearing issues thank you******@***.com
No direct contact for who to talk with
Possible taking down the ad
I am not a customer, just a concerned consumer
Emailed to complaint iffice
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