Reported a bat in the gym on the automatic shades that go up and down. Staff member rep...

GetHuman3366665's customer service issue with LA Fitness from August 2019

Help with my LA Fitness issue
The issue in GetHuman3366665's own words
Reported a bat in the gym on the automatic shades that go up and down. Staff member reported issue to manager On call who is off site and staff was told to try to catch it. I called animal control myself, that was a completely unprofessional and useless response by management. Though I was not in any immediate danger, animals can array diseases. I was appalled that the manager would tell the staff to go catch it. What would the staff member really do, they are not trained or equipped to handle the situation let alone house the animal safely. My understanding is the blinds are automatic and the key is with the manager offsite, so when the shades go up the animal will either be hurt, start flying around the gym and yet something so simple as not have the blinds roll up until animal control could arrive is being done.

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LA Fitness

Customer service issue
Reported by GetHuman3366665
Aug 4th, 2019 - 3 years ago
Fixed
Seen by 27 customers so far
Similar issue to 3027 others
0 customers following this
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Timeline

GetHuman3366665 started working on this issue
Aug 4th, 2019 2:51pm
GetHuman3366665 confirmed the issue is fixed. Hooray!
Aug 10th, 2019 3:32pm