How about my payment book, which has never arrived, instead of past due notices? And...

GetHuman-smkjumpe's Complaint issue with Kubota Credit Corporation from September 2020

Help me with my issue
First: share to improve GetHuman-smkjumpe's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-smkjumpe may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
The issue in GetHuman-smkjumpe's own words
How about my payment book, which has never arrived, instead of past due notices? And then proper instruction on how your customer service personnel should talk to someone that is frustrated with this lasting over the last * months, instead of being told that "it's my responsibility to figure out how to pay at the same time each month"..... well, it'd be super easy if I had my payment coupon book, like I was told I'd be getting in July. Due to past identity theft issues, etc. I don't want an online account.....just the payment book, so that I can properly track my monthly payments. I can appreciate that you may be getting a number of people calling in about this situation, but maybe a deep breath would help with the customer service experience you relay to people asking questions? Great zero turn, bad customer experience....hopefully I get someone else next time.

GetHuman-smkjumpe did not yet indicate what Kubota Credit Corporation should do to make this right.

How GetHuman-smkjumpe fixed the problem

We are waiting for GetHuman-smkjumpe to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Kubota Credit Corporation's attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Kubota Credit Corporation

Complaint issue
Reported by GetHuman-smkjumpe
Sep 28th, 2020 - 2 years ago
Not resolved
Seen by 40 customers so far
Similar issue to 44 others
0 customers following this

Timeline

GetHuman-smkjumpe started working on this issue
Sep 28th, 2020 6:29pm
GetHuman-smkjumpe indicated the issue is not fixed yet.
Sep 28th, 2020 6:29pm
GetHuman-smkjumpe indicated the issue is not fixed yet.
Sep 28th, 2020 6:29pm
GetHuman-smkjumpe indicated the issue is not fixed yet.
Sep 28th, 2020 6:29pm